Hospitals
- Solves your biggest pain points at guaranteed cost savings.
- We’ve been doing remote labor for over 25 years.
- Drives efficiency and reduce costs.
Clinics
- Virtual Patient Engagement that takes care of your Front-end and Back-end clerical process
Practitioners
- Goodbye Administrative Burden!
- Hello Patients!
- Back to what you do best
Major Benefits
Remote/virtual labor for healthcare tasks:
- Benefits physicians, administrators, hospitals, and any healthcare facility or organization.
- Ensures experienced /trained health care staff
- Can ramp up staffing based on customer needs
- Implements customer specified protocols
- Provides consistent work
- Eliminates challenges of recruiting, retaining and managing clerical and various administrative tasks
- Takes the redundancy of work tasks, so no issue with transitions if key employees leave your organization.
- Can be customized a la carte – start with some tasks and increase as customers see the very significant benefits
- Mitigates human resource liabilities
- Provides Enterprise level IT infrastructure, security, monitoring
- Can work with any healthcare client
- All these benefits at less cost!
Facility Information Processes
- Denial Management
- Case Management
- Utilization Review
- MDS
- Clinical documentation integrity
- Documentation compliance
- Front-end speech recognition
- Release of information
- Remote scribe assistant
- Transcription
- Quality Regulatory reporting
Practice Management
- Clinical Inbox Management
- Contracting
- Compliance Management
- Insurance / Physician Credentialing
- Information Technology
- Prior Authorization
- Referral Validation
- Security Risk Analysis & HIPAA
- Surgical Scheduling
- Training
Virtual Patient Engagement
- Appointment Scheduling & Reminders
- Clinical & Demographic Intake
- Insurance Eligibility Checks
- Other Patient Reminders
- Patient Check-in / Check-out
- Patient Messaging
- Patient Requests
- Patient Surveys
- Prescription Refills
- Reception / Answering Services
Loss of revenue is your biggest expense…
The biggest complaint of physicians and administrators nationwide is the amount of time spent on administrative and other non-patient facing tasks. These burdens reduce the number of patients scheduled per day, distract from meaningful patient encounters, and negatively impact your bottom-line. We guarantee a significant cost savings for complete or partial function outsourcing of administrative and back-office tasks. This promise is defined and backed by the full financial health of our company. We also estimate that your conversion to seeing more patients, as a result of less administrative work, will increase your revenues by 33%.
Safe, Hands-Free Patient Experiences
Ironically, the novel coronavirus has highlighted the need for a change which is more efficient than if the virus never existed. We offer SAFE, hands-free workflows for patient encounters while eliminating the need for you to maintain on-site clerical and administrative staff. Our remote staff secure, practice specific platforms allow all pre-encounter questionnaires, in-take forms, and patient identifying information to be completed and uploaded virtually, or with live video assist.