Hospitals

  • Solves your biggest pain points at guaranteed cost savings.
  • We’ve been doing remote labor for over 25 years.
  • Drives efficiency and reduce costs.

Clinics

  • Virtual Patient Engagement that takes care of your Front-end and Back-end clerical process

Practitioners

  • Goodbye Administrative Burden!
  • Hello Patients!
  • Back to what you do best

Major Benefits

Remote/virtual labor for healthcare tasks:

  • Benefits physicians, administrators, hospitals, and any healthcare facility or organization.
  • Ensures experienced /trained health care staff
  • Can ramp up staffing based on customer needs
  • Implements customer specified protocols
  • Provides consistent work
  • Eliminates challenges of recruiting, retaining and managing clerical and various administrative tasks
  • Takes the redundancy of work tasks, so no issue with transitions if key employees leave your organization.
  • Can be customized a la carte – start with some tasks and increase as customers see the very significant benefits
  • Mitigates human resource liabilities
  • Provides Enterprise level IT infrastructure, security, monitoring
  • Can work with any healthcare client
  • All these benefits at less cost!

Facility Information Processes

  • Denial Management
  • Case Management
  • Utilization Review
  • MDS
  • Clinical documentation integrity
  • Documentation compliance
  • Front-end speech recognition
  • Release of information
  • Remote scribe assistant
  • Transcription
  • Quality Regulatory reporting

Practice Management

  • Clinical Inbox Management
  • Contracting
  • Compliance Management
  • Insurance / Physician Credentialing
  • Information Technology
  • Prior Authorization
  • Referral Validation
  • Security Risk Analysis & HIPAA
  • Surgical Scheduling
  • Training

Virtual Patient Engagement

  • Appointment Scheduling & Reminders
  • Clinical & Demographic Intake
  • Insurance Eligibility Checks
  • Other Patient Reminders
  • Patient Check-in / Check-out
  • Patient Messaging
  • Patient Requests
  • Patient Surveys
  • Prescription Refills
  • Reception / Answering Services

Loss of revenue is your biggest expense…

The biggest complaint of physicians and administrators nationwide is the amount of time spent on administrative and other non-patient facing tasks. These burdens reduce the number of patients scheduled per day, distract from meaningful patient encounters, and negatively impact your bottom-line.  We guarantee a significant cost savings for complete or partial function outsourcing of administrative and back-office tasks. This promise is defined and backed by the full financial health of our company. We also estimate that your conversion to seeing more patients, as a result of less administrative work, will increase your revenues by 33%. 

Safe, Hands-Free Patient Experiences

Ironically, the novel coronavirus has highlighted the need for a change which is more efficient than if the virus never existed.  We offer SAFE, hands-free workflows for patient encounters while eliminating the need for you to maintain on-site clerical and administrative staff. Our remote staff secure, practice specific platforms allow all pre-encounter questionnaires, in-take forms, and patient identifying information to be completed and uploaded virtually, or with live video assist.